Master's Degree (MBA) in Quality Management

Eligibility Details

Bachelor's Degree or equiv. international education

Credit Hours

60 total credit hours

Total Courses

10 courses

Program Duration

1 Year (Self-Paced)

Program Fee

$27,000

COURSES OFFERED

Master's degrees from CIBT can offer up new opportunities for your future, particularly in terms of your job path.When you get your Master's degree from CIBT, you can be sure that lots of great opportunities will be waiting for you. 

  • Courses Code

  • Courses Name

  • Credit Hours

  • BA-019

  • Sales And Sales Management (BA-019)

  • 6 Credits Credits

  • View

  • BA-254

  • Advanced International Advertising (BA-254)

  • 6 Credits Credits

  • View

  • BA-787

  • Advertising Management (BA-787)

  • 6 Credits Credits

  • View

  • BA-826

  • Internet Advertising (BA-826)

  • 6 Credits Credits

  • View

  • BA-853

  • Marketing Management (BA-853)

  • 6 Credits Credits

  • View

  • QMA-391

  • Quality Management And Supply Chain (QMA-391)

  • 6 Credits Credits

  • View

  • QMA-415

  • Statistical Quality Design And Control (QMA-415)

  • 6 Credits Credits

  • View

  • QMA-590

  • Team Management (QMA-590)

  • 6 Credits Credits

  • View

  • QMA-672

  • Strategic Quality Management (QMA-672)

  • 6 Credits Credits

  • View

  • ADV-796

  • Advanced Marketing Research (ADV-796)

  • 6 Credits Credits

  • View

Sales And Sales Management (BA-019)

TOPICS COVERED IN THIS COURSE
  In Section 1 of this course you will cover these topics:
     Why Service Matters
     Behaviors That Engage Customers
     Active Listening
  In Section 2 of this course you will cover these topics:
     Use The Telephone Right For Good Service
     Use Friendly Web Sites And Electronic Communication
     Recognize And Deal With Customer Turnoffs
  In Section 3 of this course you will cover these topics:
     Get Customer Feedback
     Recover The Potentially Lost Customer
     Exceed Expectations With Value
  In Section 4 of this course you will cover these topics:
     Electronic Commerce And Customers
     Customers Relationship Management
     Managing Your Time And Tasks To Reduce Stress
  In Section 5 of this course you will cover these topics:
     Get Employees To Give Great Service
     Recognize The Emerging Trends In Customer Service

Advanced International Advertising (BA-254)

TOPICS COVERED IN THIS COURSE
  In Section 1 of this course you will cover these topics:
     Introduction To International Advertising
     Advertising Management
  In Section 2 of this course you will cover these topics:
     The Economic, Social And Regulatory Aspects Of Advertising
     The Scope Of Advertising From Local To International
  In Section 3 of this course you will cover these topics:
     Advertising Design: Message Strategies And Executional Frameworks
     Advertising Media Selection
  In Section 4 of this course you will cover these topics:
     Global Segmentation And Positioning
     Creating Ads For International Markets
  In Section 5 of this course you will cover these topics:
     Types Of Advertising Appeals
     The Current Global Advertising Environment

Advertising Management (BA-787)

TOPICS COVERED IN THIS COURSE
  In Section 1 of this course you will cover these topics:
     Overview Of Advertising Management
     Marketing And Consumer Behavior: The Foundations Of Advertising
     Effective And Creative Advertising Messages
  In Section 2 of this course you will cover these topics:
     Message Appeals And Endorsers
     Measuring Advertising Message Effectiveness
     Planning Media Strategy: Disseminating The Message
  In Section 3 of this course you will cover these topics:
     Creative Strategy And Creative Process
     Producing Ads For Print, Electronic And Digital Media
     Using Print Media
  In Section 4 of this course you will cover these topics:
     Using Electronic Media: Television And Radio
     Using Digital Interactive Media
  In Section 5 of this course you will cover these topics:
     Using Out-Of-Home, Exhibitive, And Supplementary Media
     Ethical, Regulatory, And Environmental Issues

Internet Advertising (BA-826)

TOPICS COVERED IN THIS COURSE
  In Section 1 of this course you will cover these topics:
     Introduction To Internet Advertising  
     Targeting Approaches:  A Unique Element In Internet Advertising
  In Section 2 of this course you will cover these topics:
     Online Advertising Reach And Frequency Concepts
     Display Advertising Online:  What To Choose? 
  In Section 3 of this course you will cover these topics:
     The Connection Of Online Search And Advertising
     Online Shopping And Buying
  In Section 4 of this course you will cover these topics:
     Advertising Personally: Email And Word Of Mouth
     Contextual Advertising
  In Section 5 of this course you will cover these topics:
     Trends In Online Advertising
     Ethics Of Online Advertising

Marketing Management (BA-853)

TOPICS COVERED IN THIS COURSE
  In Section 1 of this course you will cover these topics:
     Defining Marketing For The Twenty-First Century
     Strategic Planning And The Marketing Management Process
     Marketing Research: Process And Systems For Decision Making
  In Section 2 of this course you will cover these topics:
     Consumer Behavior
     Business, Government, And Institutional Buying
     Identifying Market Segments And Targets
  In Section 3 of this course you will cover these topics:
     Product And Brand Strategy
     New Product Planning And Development
     Designing And Managing Integrated Marketing Communications
  In Section 4 of this course you will cover these topics:
     Personal Selling, Relationship Building, And Sales Management
     Distribution Strategy
     Pricing Strategy
  In Section 5 of this course you will cover these topics:
     The Marketing Of Services
     Tapping Into Global Markets
     Managing A Holistic Marketing Organization

Quality Management And Supply Chain (QMA-391)

TOPICS COVERED IN THIS COURSE
  In Section 1 of this course you will cover these topics:
     Introduction To Research
     The Research Process
     Research Design
  In Section 2 of this course you will cover these topics:
     Qualitative Research
     Observation Studies
  In Section 3 of this course you will cover these topics:
     Experimentation
     Surveys
  In Section 4 of this course you will cover these topics:
     Data Collection Methods
     Sampling
  In Section 5 of this course you will cover these topics:
     Preparation And Analysis Of Data
     Writing The Final Report

Statistical Quality Design And Control (QMA-415)

TOPICS COVERED IN THIS COURSE
  In Section 1 of this course you will cover these topics:
     Evolution Of Quality Design And Control
     Statistical Methods And Probability Concepts
  In Section 2 of this course you will cover these topics:
     Statistical Process Control
  In Section 3 of this course you will cover these topics:
     Shewhart Control Charts
  In Section 4 of this course you will cover these topics:
     Process Capability Assessment
  In Section 5 of this course you will cover these topics:
     Design And Improvement

Team Management (QMA-590)

TOPICS COVERED IN THIS COURSE
  In Section 1 of this course you will cover these topics:
     Teams In Organizations: Facts And Myths
     Performance And Productivity: Team Performance Criteria And Threats To Productivity
     Rewarding Teamwork: Compensation And Performance Appraisals
  In Section 2 of this course you will cover these topics:
     Building The Team: Tasks, People, And Relationships
     Sharpening The Team Mind: Communication And Collective Intelligence
     Team Decision Making: Pitfalls And Solutions
  In Section 3 of this course you will cover these topics:
     Conflict In Teams: Leveraging Differences To Create Opportunity
     Creativity: Mastering Strategies For High Performance
  In Section 4 of this course you will cover these topics:
     Networking, Social Capital, And Integrating Across Teams
     Leadership: Managing The Paradox
  In Section 5 of this course you will cover these topics:
     Inter Team Relations: Competition And Cooperation
     Teamwork Via Information Technology: Challenges And Opportunities

Strategic Quality Management (QMA-672)

TOPICS COVERED IN THIS COURSE
  In Section 1 of this course you will cover these topics:
     Introduction To Quality: The Fundamentals
     The Pursuit Of Quality Through Systems Thinking A Business Imperative
  In Section 2 of this course you will cover these topics:
     Strategic Planning For Quality
     Managing For Qualilty: Organization, Leadership, And Decision-Making
  In Section 3 of this course you will cover these topics:
     Managing For Quality: Accountability And Implementation
     Managing For Quality: The Human Element
  In Section 4 of this course you will cover these topics:
     Understanding Process Behavior Tools For Problem Solving And Decision Making
     Statistical Process Control
  In Section 5 of this course you will cover these topics:
     Materials Management: Supplier Selection/Certification, And The Procurement Cycle

Advanced Marketing Research (ADV-796)

TOPICS COVERED IN THIS COURSE
  In Section 1 of this course you will cover these topics:
     Introduction To Marketing Research
     Developing The Marketing Research Problem
     Research Design
     Exploratory Research Design: Secondary Data
     Exploratory Research Design: Qualitative Research
  In Section 2 of this course you will cover these topics:
     Descriptive Research Design: Survey And Observation
     Causal Research Design: Experimentation
     Measurement And Scaling: Fundamentals And Comparative Scaling
     Measurement And Scaling: Non-Comparative Scaling Techniques
     Questionnaire And Form Design
  In Section 3 of this course you will cover these topics:
     Sampling: Design And Procedures
     Sampling: Final And Initial Sample Size Determination
     Fieldwork
     Data Preparation
     Frequency Distribution, Cross-Tabulation, And Hypothesis Testing
  In Section 4 of this course you will cover these topics:
     Analysis Of Variance And Covariance
     Correlation And Regression
     Discriminant And Logit Analysis
     Factor Analysis
  In Section 5 of this course you will cover these topics:
     Cluster Analysis
     Multidimensional Scaling And Conjoint Analysis
     Report Preparation And Presentation
     International Marketing Research
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Course Details

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