Graduate Certificate in Business & Management in Quality Management

Eligibility Details

Bachelor's degree, or equiv. International Education

Credit Hours

12 total credit hours

Total Courses

02 courses

Program Duration

1 Month (Self-Paced) Program

Program Fee

$1,800

COURSES OFFERED

Ambitious students set a goal of obtaining a graduate certificate from CIBT, which carries the highest decree for discovering their potential and advancing in their careers. 

  • Courses Code

  • Courses Name

  • Credit Hours

  • INB-048

  • Principles Of Management Skills (INB-048)

  • 6 Credits Credits

  • View

  • QMA-063

  • Introduction To Quality Management (QMA-063)

  • 6 Credits Credits

  • View

Principles Of Management Skills (INB-048)

TOPICS COVERED IN THIS COURSE
  In Section 1 of this course you will cover these topics:
     Developing Self-Awareness
     Managing Personal Stress
  In Section 2 of this course you will cover these topics:
     Solving Problems Analytically And Creatively
     Building Relationships By Communicating Supportively
  In Section 3 of this course you will cover these topics:
     Gaining Power And Influence
     Motivating Others
  In Section 4 of this course you will cover these topics:
     Managing Conflict
     Empowering And Delegating
  In Section 5 of this course you will cover these topics:
     Building Effective Teams And Teamwork
     Leading Positive Change

Introduction To Quality Management (QMA-063)

TOPICS COVERED IN THIS COURSE
  In Section 1 of this course you will cover these topics:
     The Total Quality Approach To Quality Management
     Strategic Management: Planning And Execution. Definition/Overview: Strategic Management Is The Art, Science And Craft Of Formulating, Implementing And Evaluating Cross-Functional Decisions That Will Enable An Organization To Achieve Its Long-Term Objectives. It Is The Process Of Specifying The Organization'S Mission, Vision And Objectives, Developing Policies And Plans, Often In Terms Of Projects And Programs, Which Are Designed To Achieve These Objectives, And Then Allocating Resources To Implement The Policies And Plans, Projects And Programs.
     The Total Quality Approach To Quality Management
  In Section 2 of this course you will cover these topics:
     Quality Culture: Changing Hearts, Minds And Attitudes.
     Customer Satisfaction And Retention
  In Section 3 of this course you will cover these topics:
     Employee Empowerment
     Overview Of Total Quality Tools
  In Section 4 of this course you will cover these topics:
     Education And Training.
     Customer Satisfaction
  In Section 5 of this course you will cover these topics:
     The Total Quality Approach To Quality Management
     The Total Quality Approach To Quality Management
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Course Details

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